Litify incident

Performance Degradation: Salesforce Instance NA152

Major Resolved View vendor source →

Litify experienced a major incident on August 10, 2022 affecting Salesforce NA152, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2022, 04:44 PM UTC
Resolved
Aug 10, 2022, 07:28 PM UTC
Duration
2h 43m
Detected by Pingoru
Aug 10, 2022, 04:44 PM UTC

Affected components

Salesforce NA152

Update timeline

  1. identified Aug 10, 2022, 04:44 PM UTC

    Salesforce Instance NA152 is currently experiencing performance degradation. Salesforce has isolated the issue and is currently working on a fix.

  2. monitoring Aug 10, 2022, 07:09 PM UTC

    Salesforce is conducting a rolling restart to resolve the performance issue. We are continuing to monitor.

  3. resolved Aug 10, 2022, 07:28 PM UTC

    The rolling restarts appear to have been effective thus far. Salesforce is continuing the application restarts and has added additional instances.