Litify experienced a critical incident on January 20, 2023 affecting Litify Inbox, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Litify Inbox
Update timeline
- investigating Jan 20, 2023, 06:39 PM UTC
Litify Inbox is currently experiencing an outage that is being actively investigated. Users report errors such as "Error while reading settings for user."
- monitoring Jan 20, 2023, 08:17 PM UTC
The performance degradation issue has been identified and a fix put in place. We are currently monitoring.
- resolved Jan 20, 2023, 08:59 PM UTC
Litify Inbox has been fully restored.