Litify experienced a critical incident on May 14, 2024 affecting Litify Referral Network, lasting 11h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2024, 03:31 PM UTC
This morning's Litify Referral Network (LRN) is currently down due to unexpected release complications. Users are experiencing 502, 504, and error emails. We are actively investigating this issue and will follow up soon.
- monitoring May 14, 2024, 07:16 PM UTC
The issue has been identified and diagnosed. Some clients may have had all issues resolved, however, there are ongoing issues with LRN site access and logins within LRN Pro for other clients. We are continuing to investigate and work on these issues.
- monitoring May 14, 2024, 10:14 PM UTC
We are continuing to investigate ongoing errors and login issues. We will provide another update within two hours.
- resolved May 14, 2024, 11:56 PM UTC
The remaining LRN issues appear to have been resolved. Please reach out to Litify Support if continued issues are experienced.