Litify incident

Docrio Email Delay

Minor Resolved View vendor source →

Litify experienced a minor incident on August 8, 2024 affecting Docrio Email, lasting 18h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 06:52 PM UTC
Resolved
Aug 09, 2024, 01:19 PM UTC
Duration
18h 27m
Detected by Pingoru
Aug 08, 2024, 06:52 PM UTC

Affected components

Docrio Email

Update timeline

  1. identified Aug 08, 2024, 06:52 PM UTC

    Docrio Email is currently experiencing delays in processing saving of emails and autothreading. All requests are still being processed, but users may see a delay in the save tag appearing or the email being created in Litify.

  2. resolved Aug 09, 2024, 01:19 PM UTC

    Docrio Email delays have been resolved. Please reach out to Litify Support if the delay is persisting for your org.