Litify experienced a critical incident on October 7, 2024 affecting Docrio, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Docrio
Update timeline
- investigating Oct 07, 2024, 07:55 PM UTC
Docrio is currently experiencing an outage. This appears to be related to an AWS outage. We are investigating further and will provide an update as soon as possible.
- monitoring Oct 07, 2024, 08:19 PM UTC
AWS has identified increased API error rates and noted that these have recovered. Several Litify clients have confirmed that Docrio is operational again following this recovery. We are continuing to monitor.
- resolved Oct 07, 2024, 08:36 PM UTC
We have confirmed that the AWS outage has been resolved. Please reach out to Litify Support if other issues arise.