Litify incident

Salesforce Performance Degradation

Notice Resolved View vendor source →

Litify experienced a notice incident on February 24, 2025 affecting Salesforce CS1, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 11:11 PM UTC
Resolved
Feb 25, 2025, 12:54 AM UTC
Duration
1h 42m
Detected by Pingoru
Feb 24, 2025, 11:11 PM UTC

Affected components

Salesforce CS1

Update timeline

  1. investigating Feb 24, 2025, 11:11 PM UTC

    Salesforce has reported widespread performance issues that are leading to slow loading times and loading errors. Salesforce is currently investigating. You can find updates from Salesforce on status.salesforce.com; we will continue to provide updates as well.

  2. identified Feb 24, 2025, 11:55 PM UTC

    Salesforce has initiated service restarts to mitigate the impact and has begun to observe performance improvements. We are continuing to monitor.

  3. resolved Feb 25, 2025, 12:54 AM UTC

    Salesforce has reported the performance issues to be fully resolved. Please reach out to Litify Support if issues persist.