Lithic incident

Lithic Dashboard delay

Major Resolved View vendor source →

Lithic experienced a major incident on June 18, 2024 affecting Dashboard, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 05:57 PM UTC
Resolved
Jun 18, 2024, 07:43 PM UTC
Duration
1h 45m
Detected by Pingoru
Jun 18, 2024, 05:57 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jun 18, 2024, 05:57 PM UTC

    We are investigating an issue that is preventing the Lithic Dashboard from loading for some customers. The API and transaction processing is not affected.

  2. identified Jun 18, 2024, 06:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 18, 2024, 07:43 PM UTC

    This incident has been resolved.