Lithic incident

Unexpected Declines

Minor Resolved View vendor source →

Lithic experienced a minor incident on July 3, 2024 affecting Transaction Processing, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 02:50 PM UTC
Resolved
Jul 03, 2024, 03:49 PM UTC
Duration
59m
Detected by Pingoru
Jul 03, 2024, 02:50 PM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Jul 03, 2024, 02:50 PM UTC

    We noticed an issue with authorization service starting at 10:00 AM ET, causing 2-3% of authorization requests to fail.

  2. monitoring Jul 03, 2024, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 03, 2024, 03:49 PM UTC

    This incident has been resolved.