Lithic experienced a major incident on August 14, 2024 affecting Money Movement, lasting 5h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Money Movement
Update timeline
- identified Aug 14, 2024, 01:16 PM UTC
We are investigating an issue that is temporarily causing ACH declines.
- identified Aug 14, 2024, 02:10 PM UTC
A fix has been identified and is being applied, no customer operations should be impacted by this incident. No customer remediation is expected.
- monitoring Aug 14, 2024, 02:16 PM UTC
A fix has been deployed, we are continuing to monitor.
- resolved Aug 14, 2024, 06:30 PM UTC
The issue has been confirmed resolved. Impacted customers have been contacted about resubmitting impacted payments. Only ACH credit originations and micro deposits were impacted.