Lithic incident

Delayed transaction webhook delivery

Notice Resolved View vendor source →

Lithic experienced a notice incident on August 29, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 11:15 AM UTC
Resolved
Aug 29, 2024, 08:30 AM UTC
Duration
Detected by Pingoru
Aug 29, 2024, 11:15 AM UTC

Update timeline

  1. resolved Aug 29, 2024, 11:15 AM UTC

    An AWS networking issue that occurred between 8:32 UTC and 9:58 AM UTC caused intermittent delays in various Lithic subsystems. Customers may have seen delays in transaction event delivery, as well as delayed ability to transact on newly created cards. Authorization processing was unaffected. All data was queued and subsequently processed, the issue now appears fully resolved.