Lithic incident

`card.shipped` webhooks availability

Minor Resolved View vendor source →

Lithic experienced a minor incident on October 17, 2024, lasting 5d 13h. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 08:08 PM UTC
Resolved
Oct 23, 2024, 10:01 AM UTC
Duration
5d 13h
Detected by Pingoru
Oct 17, 2024, 08:08 PM UTC

Update timeline

  1. investigating Oct 17, 2024, 08:08 PM UTC

    We are current investigating `card.shipped` webhooks not being sent in some cases.

  2. monitoring Oct 18, 2024, 02:36 AM UTC

    We have identified the root cause believe it is mitigated and are monitoring.

  3. resolved Oct 23, 2024, 10:01 AM UTC

    `card.shipped` webhooks should be operating normally now.