Lithic incident

Authorization service degradation

Minor Resolved View vendor source →

Lithic experienced a minor incident on April 25, 2025 affecting Transaction Processing, lasting 7h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 06:57 PM UTC
Resolved
Apr 26, 2025, 02:11 AM UTC
Duration
7h 14m
Detected by Pingoru
Apr 25, 2025, 06:57 PM UTC

Affected components

Transaction Processing

Update timeline

  1. identified Apr 25, 2025, 11:57 PM UTC

    We are currently investigating an issue that is causing a slight increase of authorization declines.

  2. monitoring Apr 26, 2025, 12:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 26, 2025, 02:11 AM UTC

    This incident has been resolved.