Lithic experienced a critical incident on May 15, 2025 affecting API, lasting 3h 39m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating May 15, 2025, 10:10 PM UTC
We are currently investigating an issue that is causing the API to not respond. We will provide an update shortly.
- identified May 15, 2025, 10:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 15, 2025, 10:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 15, 2025, 10:29 PM UTC
Issue with API calls now resolved. Transaction processing was never affected. Systems operating normally; monitoring continues.
- resolved May 16, 2025, 01:50 AM UTC
This incident has been resolved.