Linx experienced a minor incident on August 6, 2026 affecting AI Assistant (app.linxsecurity.io) and AI Assistant (app.linxsecurity.io), lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
AI Assistant (app.linxsecurity.io)AI Assistant (app.linxsecurity.io)
Update timeline
- investigating Aug 06, 2026, 12:30 PM UTC
We are aware of an issue affecting the AI Assistant chat functionality. Users may experience errors when submitting chat requests. Our team has identified the root cause and is working on a fix.
- investigating Aug 06, 2026, 02:10 PM UTC
Fix has been deployed, and AI Chat is fully operational.