Linux Foundation Education incident

04/20: Auth0 (SSO) outage impacting the launching of exam reservations. The outage is being investigated.

Notice Resolved View vendor source →

Linux Foundation Education experienced a notice incident on April 20, 2021 affecting Auth0 Authentication API, lasting 7h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2021, 05:43 PM UTC
Resolved
Apr 21, 2021, 01:08 AM UTC
Duration
7h 24m
Detected by Pingoru
Apr 20, 2021, 05:43 PM UTC

Affected components

Auth0 Authentication API

Update timeline

  1. investigating Apr 20, 2021, 05:43 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 20, 2021, 05:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 20, 2021, 05:44 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 20, 2021, 09:03 PM UTC

    We are currently seeing login SSO capacity slowly being restored. While the service may not be 100% restored, some users can now log in or re-log into the LF Services/Platforms that used Auth0 SSO connection. Please feel free to follow the statuses here: https://status.auth0.com/.

  5. resolved Apr 21, 2021, 01:08 AM UTC

    This incident has been resolved.