Linux Foundation Education incident

Training & Certification Portal

Linux Foundation Education experienced a critical incident on August 21, 2021 affecting Exam management system (Faraday) and Course player integration (TI SSL Certificate) and 1 more component, lasting 5d 7h. The incident has been resolved; the full update timeline is below.

Started: Aug 21, 2021, 01:04 PM UTC
Resolved: Aug 26, 2021, 08:28 PM UTC
Duration: 5d 7h
Detected by Pingoru: Aug 21, 2021, 01:04 PM UTC

Affected components

Exam management system (Faraday)Course player integration (TI SSL Certificate)MyPortal page (Thought Industries)

Update timeline

investigating Aug 21, 2021, 01:04 PM UTC

Access to LF Training & Certification Portal (trainingportal.linuxfoundatin.org) is impacted. This is impacting candidate's access to Training courses & Exam Preparation Checklist. We will continue to update this status
investigating Aug 21, 2021, 06:43 PM UTC

We are continuing to investigate this issue.
investigating Aug 21, 2021, 07:11 PM UTC

We are continuing to investigate this issue.
identified Aug 21, 2021, 10:08 PM UTC

We are continuing to investigate and remediate this issue.
identified Aug 23, 2021, 12:35 PM UTC

We are continuing to investigate and remediate this issue.
identified Aug 24, 2021, 04:43 PM UTC

Performance restored for all new transactions and we continue to rectify issues for transactions that occurred during our system outage (08/21/2021 11:00 UTC -08/23/2021 20:00 UTC)
monitoring Aug 24, 2021, 04:43 PM UTC

Performance restored for all new transactions and we continue to rectify issues for transactions that occurred during our system outage (08/21/2021 11:00 UTC -08/23/2021 20:00 UTC)
monitoring Aug 24, 2021, 04:51 PM UTC

Performance restored for all new transactions and we continue to rectify issues for transactions that occurred during our system outage (08/21/2021 11:00 UTC -08/23/2021 20:00 UTC)
resolved Aug 26, 2021, 08:28 PM UTC

This incident has been resolved.