Linux Foundation Education incident

Linux Foundation "My Portal" Page - Partial Outage

Major Resolved View vendor source →

Linux Foundation Education experienced a major incident on July 28, 2022 affecting Exam management system (Faraday) and MyPortal page (Thought Industries), lasting 7h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 05:28 PM UTC
Resolved
Jul 29, 2022, 01:00 AM UTC
Duration
7h 32m
Detected by Pingoru
Jul 28, 2022, 05:28 PM UTC

Affected components

Exam management system (Faraday)MyPortal page (Thought Industries)

Update timeline

  1. investigating Jul 28, 2022, 05:28 PM UTC

    A partial outage on LFX has the following impact on MyPortal Page: 1. Candidates unable to access Exam Checklist, which affects scheduling exams and taking exams. Status of LFX outage can be checked at https://status.linuxfoundation.org/incidents/d8140mcqkz40

  2. investigating Jul 28, 2022, 05:29 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 28, 2022, 06:27 PM UTC

    This issue has been identified as an outage with an AWS region.

  4. monitoring Jul 28, 2022, 06:29 PM UTC

    Systems are now coming back on-line after the AWS issue, but we are continuing to monitor them.

  5. monitoring Jul 28, 2022, 10:32 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 29, 2022, 01:00 AM UTC

    This incident has been resolved.