Linux Foundation Education incident

Exam Launch Issues

Major Resolved View vendor source →

Linux Foundation Education experienced a major incident on September 23, 2023 affecting Exam proctoring (PSI), lasting 17h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2023, 07:00 AM UTC
Resolved
Sep 24, 2023, 12:55 AM UTC
Duration
17h 54m
Detected by Pingoru
Sep 23, 2023, 07:00 AM UTC

Affected components

Exam proctoring (PSI)

Update timeline

  1. investigating Sep 23, 2023, 08:44 AM UTC

    We are currently working with PSI to fix an HTTP ERROR 500 issue preventing scheduled exams from launching. We will update this status as soon as the root cause is identified.

  2. monitoring Sep 23, 2023, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 24, 2023, 12:55 AM UTC

    This incident has been resolved.