Linq incident

V2 Webhook Delivery and Processing Delays

Major Resolved View vendor source →

Linq experienced a major incident on March 9, 2026 affecting Platform API and Linq Blue API, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 07:30 PM UTC
Resolved
Mar 09, 2026, 09:56 PM UTC
Duration
2h 26m
Detected by Pingoru
Mar 09, 2026, 07:30 PM UTC

Affected components

Platform APILinq Blue API

Update timeline

  1. investigating Mar 09, 2026, 07:30 PM UTC

    V2 API webhook delivery and processing is delayed by 2+ minutes currently. The team is aware of the cause and working to fix the issue. Note: V3 API is not affected.

  2. investigating Mar 09, 2026, 08:30 PM UTC

    We have identified the root cause and are in the process of implementing mitigations and monitoring queue latencies for V2.

  3. investigating Mar 09, 2026, 09:15 PM UTC

    We are seeing the queues trending down towards normal now. I will take a little more time for it to get back to normal while the system catches up.

  4. resolved Mar 09, 2026, 09:56 PM UTC

    The queue latency is back to normal and we'll continue to monitor the system's performance.