LinkIt! incident

Degraded Performance Issue with Test Taker and API

Minor Resolved View vendor source →

LinkIt! experienced a minor incident on February 6, 2018, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2018, 05:35 PM UTC
Resolved
Feb 06, 2018, 10:29 PM UTC
Duration
4h 54m
Detected by Pingoru
Feb 06, 2018, 05:35 PM UTC

Update timeline

  1. investigating Feb 06, 2018, 05:35 PM UTC

    We are aware of reports regarding slowness and degraded performance on the test taker and the API. Our developers are looking into this and will provide an update as soon as possible.

  2. monitoring Feb 06, 2018, 06:14 PM UTC

    The issue with the portal, test taker, and API is now resolved. We will be monitoring our system performance and we will close this incidence by the end of the day today if no further issues arise. Thank you for your patience.

  3. resolved Feb 06, 2018, 10:29 PM UTC

    All systems had been operational since this incident was resolved earlier today as we have not experienced any issues since then.