LinkIt! incident

Degraded Performance Issue with Portal, Test Taker and API

Minor Resolved View vendor source →

LinkIt! experienced a minor incident on March 16, 2018, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2018, 04:08 PM UTC
Resolved
Mar 16, 2018, 09:46 PM UTC
Duration
5h 38m
Detected by Pingoru
Mar 16, 2018, 04:08 PM UTC

Update timeline

  1. investigating Mar 16, 2018, 04:08 PM UTC

    We are aware of reports regarding slowness in the portal and degraded performance on the test taker and the API. Our developers are looking into this and will provide an update as soon as possible

  2. monitoring Mar 16, 2018, 04:41 PM UTC

    The team has restored service to the Portal, the Test Taker, and the REST API. We will be monitoring our system performance and we will close this incident by the end of the day today if no further issues arise. Thank you for your patience.

  3. resolved Mar 16, 2018, 09:46 PM UTC

    All services on the Portal, Test Taker and API have been operational since the issue was resolved earlier today.