LinkIt! incident

Degraded Performance on LinkIt! Test Taker

Major Resolved View vendor source →

LinkIt! experienced a major incident on October 14, 2020 affecting Student Test Taker and Student Test Taker, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2020, 03:26 PM UTC
Resolved
Oct 14, 2020, 04:31 PM UTC
Duration
1h 5m
Detected by Pingoru
Oct 14, 2020, 03:26 PM UTC

Affected components

Student Test TakerStudent Test Taker

Update timeline

  1. investigating Oct 14, 2020, 03:26 PM UTC

    We are experiencing degraded performance in LinkIt! Test Taker. We are currently investigating this issue.

  2. investigating Oct 14, 2020, 03:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 14, 2020, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 14, 2020, 03:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 14, 2020, 04:31 PM UTC

    This incident has been resolved. LinkIt! Test Taker is now fully operational and all tests submitted during this time have been successfully graded.