LinkIt! incident

Degraded Performance on Portal, Reporting and API

Notice Resolved View vendor source →

LinkIt! experienced a notice incident on September 20, 2021 affecting LinkIt! Portal and Student Test Taker and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2021, 11:52 AM UTC
Resolved
Sep 20, 2021, 12:24 PM UTC
Duration
31m
Detected by Pingoru
Sep 20, 2021, 11:52 AM UTC

Affected components

LinkIt! PortalStudent Test TakerLinkIt! REST APIRoster ServiceLinkIt! FTPCustomer SupportBubble Sheet Service

Update timeline

  1. identified Sep 20, 2021, 11:52 AM UTC

    Due to a delay in weekend maintenance, the system is anticipated to be back up by 8:15 am EST. Sorry for any inconvenience this may have caused.

  2. resolved Sep 20, 2021, 12:24 PM UTC

    The system is back and the Test Taker, Portals, and API are fully operational. Thank you for your patience.