LinkIt! incident

Degraded Performance Issue with Portal

Minor Resolved View vendor source →

LinkIt! experienced a minor incident on January 12, 2023 affecting LinkIt! Portal, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2023, 04:38 PM UTC
Resolved
Jan 12, 2023, 05:30 PM UTC
Duration
52m
Detected by Pingoru
Jan 12, 2023, 04:38 PM UTC

Affected components

LinkIt! Portal

Update timeline

  1. identified Jan 12, 2023, 04:38 PM UTC

    LinkIt! is addressing the slowness and degraded performance on the LinkIt! Portal and test taker. We anticipate having this resolved in the next 15 minutes. You may continue testing, and all student test sessions that have been submitted are currently in the auto-grading queue and will be graded shortly. All student work has been saved. Please note that access to reporting will be restricted for a short period of time while we are resolving this issue. Status will be updated as soon as the resolve is complete and all parts of the LinkIt! Platform are functioning as intended.

  2. resolved Jan 12, 2023, 05:30 PM UTC

    We have resolved the issue of degraded performance on the LinkIt! Portal and Test Taker. All functions of the LinkIt! platform are now working properly, including reporting.