LinkIt! incident

Degraded Performance Issue with Portal and Test Taker

Minor Resolved View vendor source →

LinkIt! experienced a minor incident on October 26, 2017, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2017, 02:33 PM UTC
Resolved
Oct 27, 2017, 07:53 PM UTC
Duration
1d 5h
Detected by Pingoru
Oct 26, 2017, 02:33 PM UTC

Update timeline

  1. investigating Oct 26, 2017, 02:33 PM UTC

    We are aware of reports regarding slowness in the portal and degraded performance on the test taker. Our developers are looking into this and will provide an update as soon as possible. Thank you for your patience.

  2. monitoring Oct 27, 2017, 03:03 PM UTC

    The issue with slowness in the portal and test taker was resolved yesterday around 2:30pm EST and we have been monitoring our system performance since then. We will close this incidence by the end of day today if no further issues arise. We apologize for the inconvenience caused.

  3. resolved Oct 27, 2017, 07:53 PM UTC

    Per our last message, we have not observed further issues today and are therefore closing this incident.