LinkIt! incident

Degraded Performance Issue with Portal, Test Taker and API

Minor Resolved View vendor source →

LinkIt! experienced a minor incident on March 9, 2018, lasting 4h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2018, 05:10 PM UTC
Resolved
Mar 09, 2018, 10:09 PM UTC
Duration
4h 58m
Detected by Pingoru
Mar 09, 2018, 05:10 PM UTC

Update timeline

  1. investigating Mar 09, 2018, 05:10 PM UTC

    We are aware of reports regarding slowness in the portal and degraded performance on the test taker and the API. Our developers are looking into this and will provide an update as soon as possible.

  2. monitoring Mar 09, 2018, 05:36 PM UTC

    The team has restored service to the Portal and the Test Taker and the API. We will be monitoring our system performance and we will close this incident by the end of the day today if no further issues arise. Thank you for your patience.

  3. resolved Mar 09, 2018, 10:09 PM UTC

    All services on the Portal, Test Taker and API are operational.