LinkIt! experienced a notice incident on January 10, 2020, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 10, 2020, 08:46 PM UTC
Today we experienced an issue that affected our TestTaker environment for approximately 90 minutes, from 8:20AM EST to 9:50AM EST. This issue was caused by an update by a third-party SSL Certificate provider, which affected Linkit's ability to scale up server capacity to meet daily test demand. We implemented a work-around at 9:45AM, which propagated to production and restored the normal operating environment by 9:50AM EST. We remain in constant contact with our infrastructure partner to ensure that there will be no recurrence of this issue.