LinkIt! incident

Degraded Performance on Portal, Reporting and API

Minor Resolved View vendor source →

LinkIt! experienced a minor incident on February 18, 2021 affecting LinkIt! Portal and LinkIt! REST API, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2021, 05:04 PM UTC
Resolved
Feb 18, 2021, 07:44 PM UTC
Duration
2h 39m
Detected by Pingoru
Feb 18, 2021, 05:04 PM UTC

Affected components

LinkIt! PortalLinkIt! REST API

Update timeline

  1. investigating Feb 18, 2021, 05:04 PM UTC

    LinkIt! is experiencing issues with some of the services in the admin portal including Reporting as well as the API. The team is investigating and we will restore access as soon as possible.

  2. identified Feb 18, 2021, 07:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 18, 2021, 07:44 PM UTC

    The issue with the portal access including the API has been resolved.