LinenMaster incident

Emailing Invoices and Saving of Customers

Minor Resolved View vendor source →

LinenMaster experienced a minor incident on July 1, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2021, 11:15 PM UTC
Resolved
Jul 01, 2021, 11:15 PM UTC
Duration
Detected by Pingoru
Jul 01, 2021, 11:15 PM UTC

Update timeline

  1. identified Jul 01, 2021, 10:02 PM UTC

    An issue has been identified with emailing invoices from Office Manager and saving of customers in Information Manager. The error received is "Email Invoice: There are not enough transactions available. Check your daily/monthly transaction limits. Is Not Valid." A fix is in progress.

  2. monitoring Jul 01, 2021, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2021, 01:14 AM UTC

    This incident has been resolved.