LimeSpot incident

Service Disruption

Critical Resolved View vendor source →

LimeSpot experienced a critical incident on November 13, 2018 affecting Storefront and Admin Panel and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2018, 04:49 PM UTC
Resolved
Nov 13, 2018, 05:59 PM UTC
Duration
1h 10m
Detected by Pingoru
Nov 13, 2018, 04:49 PM UTC

Affected components

StorefrontAdmin PanelShopify IntegrationBigCommerce Integration

Update timeline

  1. investigating Nov 13, 2018, 04:49 PM UTC

    We are currently experiencing a service disruption. Our tech team is working to identify the root cause and implement a solution. We will send an additional update in 10 minutes.

  2. monitoring Nov 13, 2018, 05:38 PM UTC

    A fix has been implemented and we're monitoring the results.

  3. resolved Nov 13, 2018, 05:59 PM UTC

    This incident has been resolved.