LimeSpot experienced a major incident on November 23, 2022 affecting Storefront and Admin Panel, lasting 8h 35m. The incident has been resolved; the full update timeline is below.
Affected components
StorefrontAdmin Panel
Update timeline
- investigating Nov 23, 2022, 09:19 PM UTC
We are experiencing a higher than normal amount of load, and may be causing Recommendation Boxes to be slow. We're investigating the cause and will provide an update as soon as possible.
- monitoring Nov 23, 2022, 09:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 24, 2022, 05:55 AM UTC
This incident was resolved.