LimeSpot incident

Recommendation Boxes may be slow loading

Minor Resolved View vendor source →

LimeSpot experienced a minor incident on November 25, 2022 affecting Storefront and Admin Panel, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2022, 04:40 PM UTC
Resolved
Nov 25, 2022, 04:40 PM UTC
Duration
Detected by Pingoru
Nov 25, 2022, 04:40 PM UTC

Affected components

StorefrontAdmin Panel

Update timeline

  1. investigating Nov 25, 2022, 03:51 PM UTC

    We are experiencing a higher than normal amount of load, and may be causing Recommendation Boxes to be slow. We're investigating the cause and will provide an update as soon as possible.

  2. monitoring Nov 25, 2022, 04:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2022, 04:58 PM UTC

    This incident has been resolved.