Lime Connect experienced a major incident on August 14, 2025 affecting Website Messenger and Inbound Email and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 14, 2025, 03:58 PM UTC
We are currently experiencing technical difficulties in our data center, which are affecting all Userlike services. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide an update within the next 60 minutes or as soon as more information becomes available. We sincerely apologize for the disruption and appreciate your patience and understanding. Please stay tuned to this page for the latest updates.
- monitoring Aug 14, 2025, 04:35 PM UTC
Issue is fixed, we is still monitoring the situation
- resolved Aug 14, 2025, 05:06 PM UTC
This incident has been resolved. All systems are operational.