Lime Connect incident

Database Issue

Major Resolved View vendor source →

Lime Connect experienced a major incident on June 11, 2020 affecting Dashboard and API, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2020, 06:54 PM UTC
Resolved
Jun 11, 2020, 07:03 PM UTC
Duration
9m
Detected by Pingoru
Jun 11, 2020, 06:54 PM UTC

Affected components

DashboardAPI

Update timeline

  1. investigating Jun 11, 2020, 06:54 PM UTC

    We are currently experiencing some issues with our database. Our Development Team is working to solve this as soon as possible. We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.

  2. monitoring Jun 11, 2020, 07:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2020, 07:03 PM UTC

    This incident has been resolved.