Lime Connect experienced a critical incident on September 15, 2020 affecting Dashboard and API, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardAPI
Update timeline
- investigating Sep 15, 2020, 07:15 AM UTC
We are currently experiencing technical issues within our data center. This is causing an outage of all Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.
- monitoring Sep 15, 2020, 07:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 15, 2020, 07:29 AM UTC
This incident has been resolved.