Lime Connect incident

Increase in response time

Notice Resolved View vendor source →

Lime Connect experienced a notice incident on November 4, 2020 affecting Website Messenger, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2020, 09:27 PM UTC
Resolved
Nov 04, 2020, 10:21 PM UTC
Duration
54m
Detected by Pingoru
Nov 04, 2020, 09:27 PM UTC

Affected components

Website Messenger

Update timeline

  1. investigating Nov 04, 2020, 09:27 PM UTC

    Our servers are currently experiencing an increase in response time and we are investigating possible causes.

  2. identified Nov 04, 2020, 09:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 04, 2020, 10:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2020, 10:21 PM UTC

    This incident has been resolved.