Lime Connect experienced a critical incident on January 19, 2022 affecting Website Messenger and Dashboard and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Website MessengerDashboardAPI
Update timeline
- investigating Jan 19, 2022, 03:38 PM UTC
We are currently experiencing technical issues within our data center. This is causing an outage of all Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.
- monitoring Jan 19, 2022, 03:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 19, 2022, 05:11 PM UTC
This incident has been resolved.