Lime Connect experienced a notice incident on June 17, 2022 affecting WhatsApp, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp
Update timeline
- identified Jun 17, 2022, 08:44 AM UTC
We are aware of an issue that is impacting the WhatsApp API messaging service. Some users are reporting 502 errors when attempting to send messages. The API providers engineering team is currently investigating the issue.
- monitoring Jun 17, 2022, 08:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2022, 11:44 AM UTC
This incident has been resolved.