Lime Connect experienced a critical incident on June 21, 2023 affecting Brandpage and DeepL and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
BrandpageDeepLWebsite MessengerInbound EmailWhatsAppLoginFacebookDashboardSMSMessage Center
Update timeline
- investigating Jun 21, 2023, 06:07 AM UTC
We are currently experiencing technical issues within our systems. This is causing an outage of all Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.
- monitoring Jun 21, 2023, 06:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 21, 2023, 07:14 AM UTC
This incident has been resolved.