Lime Connect incident

Outage within Data Center

Notice Resolved View vendor source →

Lime Connect experienced a notice incident on August 3, 2023 affecting Brandpage and DeepL and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2023, 07:21 AM UTC
Resolved
Aug 03, 2023, 07:56 AM UTC
Duration
34m
Detected by Pingoru
Aug 03, 2023, 07:21 AM UTC

Affected components

BrandpageDeepLWebsite MessengerInbound EmailWhatsAppLoginFacebookDashboardSMSMessage Center

Update timeline

  1. investigating Aug 03, 2023, 07:21 AM UTC

    We are currently experiencing technical issues within our data center. This is causing an outage of all Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.

  2. monitoring Aug 03, 2023, 07:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 03, 2023, 07:56 AM UTC

    This incident has been resolved.