Lime Connect experienced a critical incident on August 31, 2023 affecting Website Messenger, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Website Messenger
Update timeline
- investigating Aug 31, 2023, 07:50 PM UTC
We are currently experiencing some issues with the Website Messenger. Our Development Team is working to solve this as soon as possible. We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.
- monitoring Aug 31, 2023, 08:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 31, 2023, 08:12 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 31, 2023, 08:34 PM UTC
This incident has been resolved.