Lime Connect experienced a major incident on February 11, 2024 affecting Website Messenger and WhatsApp and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Website MessengerWhatsAppLoginFacebookDashboardSMSMessage CenterTelegramAPIThreema
Update timeline
- investigating Feb 11, 2024, 02:07 PM UTC
We are currently experiencing some issues within our DataCenter . Our Development Team is working to solve this as soon as possible. We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.
- monitoring Feb 11, 2024, 02:32 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Feb 11, 2024, 02:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 11, 2024, 03:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2024, 04:07 PM UTC
This incident has been resolved.