Lime Connect experienced a major incident on April 15, 2024 affecting Brandpage and Website Messenger and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
BrandpageWebsite MessengerLoginDashboardMessage CenterAPI
Update timeline
- investigating Apr 15, 2024, 03:52 PM UTC
We are currently experiencing some issues with chat routing . Our Development Team is working to solve this as soon as possible. We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.
- monitoring Apr 15, 2024, 04:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2024, 04:43 PM UTC
This incident has been resolved.