Lime Connect incident

Some disruptions to Messaging Service

Minor Resolved View vendor source →

Lime Connect experienced a minor incident on June 17, 2022 affecting WhatsApp, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2022, 01:22 PM UTC
Resolved
Jun 17, 2022, 04:45 PM UTC
Duration
3h 23m
Detected by Pingoru
Jun 17, 2022, 01:22 PM UTC

Affected components

WhatsApp

Update timeline

  1. investigating Jun 17, 2022, 01:22 PM UTC

    We are aware of an issue that is impacting the WhatsApp API messaging service. Some users are reporting 502 errors when attempting to send messages. The API providers engineering team is currently investigating the issue.

  2. investigating Jun 17, 2022, 01:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 17, 2022, 02:54 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 17, 2022, 04:45 PM UTC

    This incident has been resolved.