Lime Connect incident

System outage

Notice Resolved View vendor source →

Lime Connect experienced a notice incident on May 16, 2024 affecting Brandpage and DeepL and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2024, 08:26 PM UTC
Resolved
May 16, 2024, 08:40 PM UTC
Duration
14m
Detected by Pingoru
May 16, 2024, 08:26 PM UTC

Affected components

BrandpageDeepLWebsite MessengerInbound EmailWhatsAppDocumentationAI Automation HubLoginFacebookDashboard

Update timeline

  1. investigating May 16, 2024, 08:26 PM UTC

    We are currently experiencing technical issues. This is causing an outage of all Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.

  2. monitoring May 16, 2024, 08:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 16, 2024, 08:40 PM UTC

    This incident has been resolved.