Lime Connect incident

Disruptions in WhatsApp Cloud API

Minor Resolved View vendor source →

Lime Connect experienced a minor incident on March 12, 2025 affecting WhatsApp, lasting 13h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2025, 08:01 AM UTC
Resolved
Mar 12, 2025, 09:29 PM UTC
Duration
13h 27m
Detected by Pingoru
Mar 12, 2025, 08:01 AM UTC

Affected components

WhatsApp

Update timeline

  1. investigating Mar 12, 2025, 08:01 AM UTC

    Meta has acknowledged that they are experiencing some disruptions impacting receiving incoming messages on WhatsApp Cloud API. This issue started on March 5th 8 AM GMT. Meta engineering teams are investigating the issue. For latest updates, please refer to the Meta Status page at https://metastatus.com/whatsapp-business-api and the 360dialog status page at https://status.360dialog.com/cm84u3ost00gyfy6b125ulvp7

  2. resolved Mar 12, 2025, 09:29 PM UTC

    According to Meta, the incident has been resolved.