Lime Connect experienced a major incident on March 22, 2025 affecting Brandpage and DeepL and 1 more component, lasting 4h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 22, 2025, 12:17 PM UTC
We are currently experiencing technical issues within our data center. This is causing an outage of all Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.
- identified Mar 22, 2025, 01:14 PM UTC
The issue has been identified and our engineering teams is rolling out a fix. We will provide another update within 2 hours or sooner if additional information is available.
- identified Mar 22, 2025, 03:58 PM UTC
Our engineering teams is still working on rolling out the fix. We will provide another update within 2 hours or sooner if additional information is available.
- monitoring Mar 22, 2025, 04:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 22, 2025, 04:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 22, 2025, 04:52 PM UTC
This incident has been resolved.