LimaCharlie incident

Network connectivity issues with upstream provider

Minor Resolved View vendor source →

LimaCharlie experienced a minor incident on December 5, 2023 affecting Web Endpoints (app.limacharlie.io) and Web Endpoints (jwt.limacharlie.io) and 1 more component, lasting 13h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 04:51 PM UTC
Resolved
Dec 06, 2023, 05:55 AM UTC
Duration
13h 4m
Detected by Pingoru
Dec 05, 2023, 04:51 PM UTC

Affected components

Web Endpoints (app.limacharlie.io)Web Endpoints (jwt.limacharlie.io)API USA (API USA Telemetry Ingestion)API USA (API USA InsightAPI USA Insight)API USA (API USA External Telemetry)API USA (API USA Cloud Adapters)API USA (API USA Services)API USA (API USA Enrollment)API USA (API USA Management)API USA (API USA Modules)

Update timeline

  1. investigating Dec 05, 2023, 04:51 PM UTC

    Our upstream provider is currently experiencing network connectivity issues, impacting services in the USA. We continue to monitor the situation. Detailed updates can be found here: https://status.cloud.google.com/incidents/TzTbUF4sxVhj1mcK9j25#RP1d9aZLNFZEJmTBk8e1

  2. resolved Dec 06, 2023, 05:55 AM UTC

    While the incident with our upstream provider is on-going, the impact to LimaCharlie services appear to have been resolved.