LimaCharlie experienced a major incident on May 20, 2025 affecting Web Endpoints (app.limacharlie.io), lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Web Endpoints (app.limacharlie.io)
Update timeline
- investigating May 20, 2025, 03:39 PM UTC
The Web App can not load. Preliminary investigation indicates possible GCP failure. Investigating more. All API, backend services, and event ingestion are operating normally. This is not impacting any backend services. Only the web app portion of our services. 9:52AM MST - This issue seems to be related to GCP services issues. We are engaging GCP to escalate this issue, and working on other methods to stabilize.
- resolved May 20, 2025, 03:59 PM UTC
The issue is identified and resolved.