LimaCharlie incident

Degraded performance in Europe region

Minor Resolved View vendor source →

LimaCharlie experienced a minor incident on September 30, 2025 affecting API Europe (API Europe Telemetry Ingestion) and API Europe (API Europe Insight) and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 11:43 AM UTC
Resolved
Sep 30, 2025, 02:06 PM UTC
Duration
2h 23m
Detected by Pingoru
Sep 30, 2025, 11:43 AM UTC

Affected components

API Europe (API Europe Telemetry Ingestion)API Europe (API Europe Insight)API Europe (API Europe External Telemetry)API Europe (API Europe Cloud Adapters)API Europe (API Europe Services)API Europe (API Europe Enrollment)API Europe (API Europe Management)API Europe (API Europe Modules)

Update timeline

  1. investigating Sep 30, 2025, 11:43 AM UTC

    We are currently experiencing degraded performance of systems in region Europe. We are investigating these issues, and will update as soon as we have more information.

  2. resolved Sep 30, 2025, 02:06 PM UTC

    Root cause has been identified, and all systems have normalized.